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What To Do When Your Standing Desk doesn’t Go Up?

You have gotten a lot of use out of your height-adjustable standing desk since you first purchased it. However, the implementation of new technology comes with both benefits and drawbacks. For instance, does your standing desk no longer serve its intended purpose?

You could be thinking, "How can I solve or address this issue because my standing desk won't go down?" because your desk won't lower. Troubleshooting issues with a desk that adjusts in height might be the solution to this issue.

When you use this gadget, like when you use any other electrical appliance or piece of equipment, there is a possibility that you will encounter some difficulties. The most common issue with electric sit-stand desks or height-adjustable workstations is that they stop going down, leaving the desk stuck in an elevated position. The fact that this problem exists completely undermines the justification that was used to buy the desk in the first place.

Everyone enjoys using the technology until it stops working, and if you've stumbled into this post, it's safe to assume that your standing desk isn't functioning properly, so you're probably not in the mood for much love right now.

Because the desk has electrical components, it is only natural that you would have a blip at some point every once in a while. However, the electric sit-stand desk's most prevalent fault is that it becomes stuck in either the standing or sitting positions. As a result, the desk stops moving altogether.

A malfunction may cause your standing desk to behave unexpectedly, especially if you use it frequently. Without the appropriate information and advice, it may appear as though it is impossible to return the table to its regular functionality. This page intends to provide directions for troubleshooting stuck standing desks, provide descriptions of error codes, and find solutions to problems that may occur with height-adjustable desks manufactured by Progressive Desks.

If you're having issues with your standing desk, you might be curious about why a standing desk isn't always effective for you. In addition, even the best-standing desk will occasionally give the impression that it is stuck or uneven, thus adding to your confusion. You will most likely need to perform some diagnostics on your desk to resolve the issue. As a consequence of this, you might be curious about the process of resetting the height of a standing desk.

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What Is A Standing Sitting Desk?

Standing desks, also known as sit-to-stand workstations, allow users to work in a seated or standing position. You can get from a seated to a standing position in a very short amount of time. This choice may be ideal for beginners just starting out in standing jobs and may require some time to get used to being on their feet for extended periods.

In most circumstances, a motorised lift is required to implement the "sit to stand" capability. On the other hand, a few unusual sit-to-stand desks feature a "stacking" function or spring-loaded lifts instead.

We will freely acknowledge that we have a bit of a skewed perspective on good standing and sitting desks. On the other hand, we've read hundreds of customer reviews and conducted a lot of research on what's currently available on the market. Based on what we found, we discovered a few themes. Consequently, we have found the following patterns in the difficulties that have been reported. Take a look at this.

Advantages Of Using A Standing Desk

There are various reasons why it would be helpful to have a standing desk that is also adjustable in your office. The following is a list of advantages:

A standing desk helps increase healthy blood flow in specific body sections, such as the legs, glutes and core, because it encourages mobility throughout the workday.

  • One of the benefits of using a standing desk is that it assists in maintaining a good posture while enhancing one's cognitive ability.
  • You will burn more calories at a standing desk than at a desk where you sit because you spend more time standing than sitting.
  • Sitting for extended periods might bring serious health risks and discomfort.
  • Altering your routine, which has been shown to have many positive effects on one's health, can be accomplished by working at a standing desk.

Drawbacks Of Using A Standing Desk

Several difficulties are associated with using a standing desk, although it may offer some advantages. The following are some of them:

It is simple to slip into poor habits when there is nothing on the desk to support you in keeping the correct posture. It makes it more likely that you will develop poor habits.

It may take some time to become used to the standing desk culture and get into the groove.

You are undoubtedly well aware of the potential health risks associated with sitting for extended periods. It's possible that standing for a long period will have the same effect. Staying on your feet for a lengthy period puts tension on your joints, which can lead to swelling in certain areas.

The Most Common Reasons Your Standing Desk Won't Lower Or Stuck

It is possible that your standing height is not lowering or that your standing desk is no longer functioning as normal due to the following reasons:

  • First, it appears like there is something wrong with your desk.
  • Second, there could be an excessive amount of weight on it.
  • Third, a travel impediment could be an object.
  • Fourth, there is no longer any electricity coming to your workstation.

The Most Common Reasons Your Standing Desk Would Not Rise

Why isn't the height of your standing desk being adjusted? Likely, your standing desk is not rising because:

  • The power to the desk may have suddenly been cut off.
  • There is a good chance that the higher container has come to a complete stop.
  • It's possible that the control box cycle isn't operating or the power cables connecting the desk haven't been correctly secured. Both of these things could be the cause of the problem.
  • The height of the standing desk's legs may vary.
  • There may be roadblocks in the way.
  • There can be an excessive amount of weight on the desk.

Why does my standing desk go down but not up?

You most likely have a desk in reset mode. These desks can go down, but not up, so you have to lower the desk completely. Then, press and hold the down button until the surface moves up and back down, signifying control. Now, you should be able to increase your adjustable height desk daily.

Are standing desks better for you?

Height adjustable standing desks generally benefit their users, including increased calorie burn rates, improved health benefits, access to exercises, and the prevention of a sedentary lifestyle. However, you may be at risk for pain in the feet and varicose veins. An anti-fatigue mat may help reduce your pain at a height-adjustable electric desk.

Why is my standing desk not going down?

The desk may be malfunctioning. There may be too much weight on it. An object may be obstructing travel. Your desk has lost power.

How do I reset my sit/stand desk?

Unplug your desk from the outlet and wait 30 seconds. Then plug your desk back in. You should hear a few clicks. Press and hold the down button of your desk until the desk reaches its lowest point.

How do you fix a stuck standing desk?

  1. Remove anything from under the desk that may obstruct travel.
  2. Unplug the desk from the power outlet and wait 30 seconds.
  3. Check all other cords for the desk's motor or control box and ensure they're secure.
  4. Plug the power cord into the wall socket.

Frequently Asked Questions About Standing Desk

Why a Standing Desk Won't Move?

Electric standing desks enhance consumers' lives every day by providing an alternative to sitting behind a desk all day. As a result of this option, you stand more throughout the day, burning calories and working muscles, though you may have pain in the legs or feet at first. Additionally, manual sit-stand desks prove to help with a small portion of your workout as long as you know how to work a standing desk crank. 

Insider Tip

You should make sure your desk stays under the weight capacity by reducing its items.

However, when your standing desk isn't working properly, you may lose some of the benefits. Thankfully, it would help if you did some troubleshooting to figure out what causes this issue in an electric adjustable standing desk. Useful reference. 

Too Much Weight

Adjustable height desks have weight limits on what they can hold without trouble. When you consider these features, you should pay attention to whether the weight of the tabletop is included in it. Additionally, you may want to keep your workspace slightly lighter than the capacity, though having a monitor, keyboard, and mouse should not put you anywhere near the maximum.

Every height-adjustable table has a maximum lifting capacity. If your desk is trying to support too much weight, an overload can occur. The desk says, "this is too much work for me to go higher," and it shuts off to protect its components. 

If the desk moves slowly when you adjust the height, you might need to clear some of the items from your desktop. On the other hand, your workspace may be too heavy if there is no movement or movement stops. To test whether this occurrence is causing your issues, remove the heaviest things from the table, preferring monitors over your keyboard as a general rule. Your desk should start moving on its own once your platform is light enough.

Uneven Legs

In some cases, you might find the legs on your desk aren't even. When determining how to fix an uneven electric standing desk, consider whether you recently put your desk together. If you did, you might have messed up when assembling it. Make sure you check that each piece fits together with its adjoining parts and sits snugly.

Over time, the legs on a standing desk with two (or more) motors can become a bit uneven.

If the motors don't have a good self-locking mechanism, the motor and spindle can turn when it's supposed to maintain their height position. So while one motor may turn, the second will either remain still or turn more/less than the first motor. So now, the motors are out of sync, and your desk is uneven.

If you have had your desk for a while and this is the first time you notice it is uneven, you may have multiple motors in your desk that have become unsynced. For example, if each leg has a motor and one turns longer or faster than the other, your desk could become uneven. Most of the time, the desk will stop moving up or down if this is the case. You need to complete a reset for your electric desk to fix this issue.

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Power Cable Malfunction

The desk may have come unplugged, or your office could have lost power. For example, you might have a plug unplugged just slightly if you move around a lot while working, like for treadmill desks or other exercises. This problem remains particularly pervasive for long wires that run loose around your desk. You may want to invest in a wire management system to prevent this, and many of these systems do not cost much.

The power, motor, or control box cables can become loose by getting tugged on or stuck. The cause of the tug is often due to a lack of wire management.

A cable can be pulled out of the socket ever so slightly and still cause power to be intermittent. See the images below to see how to identify better if a cable is securely inserted.

If you had recent storms in your area, you might need to perform a reset to ensure the desk recognizes the correct height as the base. This process also helps with a loose power cable. Next, press and hold the down arrow or button until the desk bottoms out. Then, press and hold the down button for several seconds. The desk will rise and fall slightly on its own, indicating a reset has occurred. Finally, set your presets as you want them. Check this link right here now.

The desk has an upper container stop. 

An upper container stop is a setting a user creates to reprogram the desk's maximum height. So, instead of being able to go to 48", you can set the max. height to 40". They're used to prevent collisions between your sit-stand desk and another object, like a cabinet or shelf.

How to Reset a Standing Desk

Please note that these general instructions work to reset most sit-stand desks. Be sure to first read the manufacturer's reset procedure before starting. 

  • Remove anything from under the desk that may obstruct travel.
  • Unplug the desk from the power outlet and wait 30 seconds.
  • Check all other cords for the desk's motor or control box and ensure they're secure.
  • Plug the power cord into the wall socket. 
  • Press and hold the down arrow button until the table reaches its lowest position. Then, release.
  • Press and hold the button again for 10 seconds. Then, release. You should notice that the desk dips down and slightly rises and then stops (indicating a successful reset).
  • Release the button and resume normal use of your desk.

Safety Reminder: The programmed container stops, and anti-collision features are turned off when reset mode. So, before you begin lowering the desk, make sure objects that could block the travel are removed.


In this article, we have covered the many electric standing desk troubleshooting methods. Using listening, observing, and error codes, the severity of the problem can be determined and divided into 2 categories. One of which can be fixed by the owner and the other which will require the help of a Progressive Desk representative.

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